PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ellieandisla.com.

 

                                           PERSONAL INFORMATION WE COLLECT

 

We collect the following personal information from users of the site when making a purchase or attempting to make a purchase through the website; your name, shipping address, billing address, e-mail address, telephone number, date of birth and payment information (including credit card numbers, paypal details). 

 

                                       HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the personal information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to communicate with you regarding shipping updates, responding to enquiries, improve shopping experience, and processing returns. 

 

ellie and isla informs and guarantees users that their personal details will not under any circumstances be forwarded to third party organisations and that before forwarding personal details, it will request the express, informed and unequivocal consent of the owners of the same.

Using and collecting IP addresses

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The Website servers can automatically detect the IP address and domain name used by users.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows the subsequently processing of data in order to obtain statistics that make it possible to know the number of visits to the Website, the order of the visits, the point of access, etc.

 

                                                                     DATA RETENTION
 

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.

 

                                                                    NOT OF LEGAL AGE
 

The Site is not intended for individuals under the age of 18.

 

                                                                       

                                                                        CONTACT US 

 

For all general enquiries, returns or complaints please contact us by email at info@ellieandisla.com